Frequently asked questions.
Shipping, timing and what comes in the box.
When will my typewriter arrive?
We aim to have your rental delivered by two days before your wedding. Shipping timing will be coordinated based on your event date and destination.
What do I pay for shipping?
Outbound shipping is paid by the customer. Your package includes a prepaid return label, so returning your typewriter is simple.
When do I return it?
Please repack your typewriter in its original packaging and ship it back by two days after your wedding.
What comes with my rental?
Your final package can include the typewriter, paper, setup instructions, guest signage, original return packaging and your prepaid return label.
What if there is an issue with my typewriter when it arrives?
Please unbox and test your typewriter as soon as it arrives. If anything isn't working, contact us right away with a short description and a photo or video of the issue. We'll help you troubleshoot, and if it can't be fixed we'll work with you on a solution before your event.
What happens if I accidentally damage or break the typewriter?
Accidents happen. Let us know as soon as possible and please don't try to repair the machine yourself. Once it's returned, we'll inspect it, and depending on the damage, a repair or replacement fee may apply.
What should I do if I lost my return label?
No problem. Contact us and we'll email you a new prepaid return label to print and attach to the original packaging.